Privacy Policy

1. Scope and who we are

This Privacy Policy covers the EarningAI mobile application, the EarningAI PWA experience available inside it, and related websites, features, and services (together, the “Services”).

The Services are offered by EarningAI (“we,” “us,” and “our”).

The Services are available only to users located in the United States. If you are outside the United States, please do not access or use the Services; any access from outside the United States is at your own discretion, and your information will be handled under this policy and applicable law.

This policy explains what personal information we collect, how we use and share it, and the choices you have. It applies when you use the Services, create an account, connect a social platform, apply to a campaign, publish content, communicate with us, or request a payout.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Services.

2. Information we collect

The information we collect depends on how you use the Services, the country you are in, and the third-party services you choose to connect. We collect the following categories.

2.1 Account and sign-in information

• Your Google account identifier, email address, name, and profile photo when you sign in with Google.
• Authentication tokens, device identifier, login method, and session information needed to keep you signed in.
• If you use a test or development login, the test account information associated with that login.

We do not receive or store your Google password. Google handles that authentication on its own systems.

2.2 Creator profile

• Your name, age, country, phone number, and profile photo.
• Your identity or verification photo, if you choose to provide one for account or campaign verification.
• Topics, interests, experience, audience information, and other onboarding answers you provide.
• Your payout method and the email address associated with your payout account.

When you complete your profile, you are asked to confirm your age. You must be at least 18 to continue; a profile indicating an age under 18 cannot be completed.

2.3 Connected social accounts

If you connect Instagram, Snapchat, or another social platform, you are taken to that platform's own authorization page. We may receive:

• Your username, profile/avatar, and account status.
• Information needed to confirm the connection and complete a campaign, such as post or account information.
• Content, messages, and account information needed when you ask us to publish, reply, or perform another social action on your behalf.
• Cookies or local storage used by the platform inside its authorization page.

Your social platform password is entered on the platform's page and is not received or stored by EarningAI. Each platform's own privacy policy also applies to its services.

2.4 Campaign, content, and earnings information

• Campaigns you view, save, apply to, accept, or complete.
• Post and sale content, captions, images, videos, publishing status, and metrics such as impressions, clicks, and sales.
• Your progress, task history, chats and messages with brands or support, and workspace activity.
• Earnings, balances, payout requests, payout status, and withdrawal history.

2.5 Device, technical, and usage information

• Device model, operating system, app version, language, locale, and IP address.
• Mobile advertising identifiers, app-install and engagement events, and attribution information such as media source, campaign, and referral source.
• Approximate location if you grant location permission and a feature needs it.
• Crash reports, performance data, diagnostics, and security logs.
• How you interact with the Services, including pages viewed, features used, and actions taken.
• Camera, microphone, or photo access when you choose to take a verification photo, upload content, or join a call.

We work with third-party analytics and attribution providers, crash and diagnostics services, and cloud messaging providers that process this information on our behalf. They are bound by written agreements that restrict their use of information to the services they perform for us and require them to protect it at least to the standard described in this policy.

2.6 Communications

• Messages you send to support, feedback, or brand contacts.
• Your contact details and the contents of those communications.
• Notification and communication preferences.

2.7 Cookies and local storage

We and our service providers use cookies, local storage, and similar technologies in the PWA and in WebViews to keep you signed in, remember preferences, support social authorization, measure performance, and prevent fraud. See Section 6 for more information.

2.8 Permissions and device access

The app requests the following permissions only when you use the related feature. You can deny or revoke a permission in your Android settings; some features may not work without it.

• Camera: take profile/avatar or identity verification photos, capture or upload campaign content, and join video calls or live streams.
• Microphone: record voice messages, join voice or video calls, and use live audio features.
• Photos, media, and files: choose images or videos for your profile, verification, or campaign content; save images to your gallery. On Android 13 and later, the system photo picker lets you select items without granting broad access to your photo library. On older versions, the app may request read access to the media you choose.
• Notifications: send campaign updates, messages, incoming-call alerts, payout updates, and service notices. You can turn notifications off in Android settings.
• Location (approximate and precise): support location-aware campaign features and content. The app requests location only when a feature needs it; you can deny the request.
• Display over other apps: show the floating video-call window while you use another app. This is a special access that you enable in Android settings.
• Bluetooth and nearby devices: connect to Bluetooth headsets or audio devices for calls and live audio.
• Call management: show incoming-call screens and keep calls active. The app does not request access to your phone contacts or call history for this purpose.
• Network and Wi-Fi state: connect to the internet, check connectivity, and maintain call quality.
• Advertising ID: measure app installs and campaign attribution through our analytics and attribution providers. You can reset or limit your advertising ID in Android settings.

Some permissions may be requested by third-party SDKs used for calls, messaging, analytics, or crash reporting. We do not use a permission for a purpose unrelated to the features described in this policy. You can review or change permissions at any time in your device settings.

3. How we use information

We use personal information to:

• Create and administer your account, authenticate you, and maintain your session.
• Connect your social accounts and confirm that a connection was completed.
• Match you with campaigns, process applications, and provide task and workspace features.
• Publish or prepare content when you ask us to, and track campaign performance.
• Calculate balances, process payout requests, and maintain payout and withdrawal records.
• Provide messaging, notifications, calls, and customer support.
• Communicate with you about the Services, campaigns, support requests, and changes to our policies.
• Personalize your experience and recommend campaigns or features.
• Analyze usage, improve the Services, develop new features, and measure the effectiveness of our marketing.
• Detect, prevent, and address fraud, abuse, security incidents, and violations of our terms.
• Comply with legal obligations and protect our rights, users, and the public.

Some features use AI-assisted tools to help you draft captions, organize campaign briefs, and format content. These tools offer suggestions based on the information you provide; you are responsible for reviewing and approving anything before it is published. We do not use your identity photo, or AI processing, to make automated decisions about your eligibility without human review where the law requires it.

4. Legal bases for processing

If you are in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis, we process personal information on the following bases:

• Contract: to provide the Services you request, including your account, campaigns, and payouts.
• Legitimate interests: to improve the Services, prevent fraud, secure our systems, and communicate with you, where those interests are not overridden by your rights.
• Consent: where you have given consent, such as for certain cookies, notifications, or optional features. You may withdraw consent at any time.
• Legal obligation: to comply with applicable law, tax, accounting, and regulatory requirements.

5. How we share information

We do not sell your personal information. We may share information in these circumstances:

• Service providers. Cloud hosting, storage, email, analytics, attribution, crash reporting, customer support, security, messaging, real-time communication, and payment providers that help us operate the Services.
• Social platforms. The social platforms you choose to connect, when you link an account, publish content, or ask us to perform an action there.
• Payout providers. Third-party payment and payout services that process a withdrawal you request. We do not store full payment card numbers.
• Brands and campaign partners. Information needed to evaluate or fulfill a campaign, such as your creator profile, content, and campaign results. We share only what is needed for the campaign.
• Affiliates. Companies that control, are controlled by, or are under common control with us, consistent with this policy.
• Legal and safety. When required by law or necessary to protect rights, safety, security, or property, or to investigate fraud or abuse, including reports to child-safety authorities where required.
• Business transfers. In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to appropriate protections.

Service providers are bound by written contracts that limit how they may use personal information, require confidentiality, and require protection equivalent to the standards in this policy. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

6. Cookies, local storage, and tracking

We use cookies and similar technologies for essential functionality, analytics, attribution, performance, and fraud prevention. In the PWA and WebViews, local storage and cookies may be used to keep you signed in and to support social platform authorization.

You can control cookies through your browser or device settings. Blocking certain cookies may affect sign-in, social connections, or other features. Some analytics and advertising partners may offer their own opt-out tools. We currently do not respond to browser “Do Not Track” signals.

On Android, you can reset or limit your advertising ID in your device settings. These controls do not stop all measurement.

7. How long we keep information

We keep personal information for as long as needed to provide the Services, maintain your account, resolve disputes, prevent fraud, comply with legal and tax obligations, and enforce our agreements. Retention periods depend on the type of information and the reason we hold it. When information is no longer needed, we delete it or de-identify it, unless we are required to keep it.

Campaign, earnings, payout, and withdrawal records may be kept longer where required for accounting, tax, fraud prevention, or legal purposes. Social authorization tokens may be kept until you disconnect the account, they expire, or you delete your account. To request deletion, email us at earningaiandfeedback@earningwai.com.

8. Security

We use commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encrypted connections, and monitoring.

No method of transmission or storage is completely secure. You use the Services at your own risk. Please protect your device and account credentials, and contact us if you believe your account has been compromised.

9. Your rights and choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal exceptions.
• Receive a portable copy of certain information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise a right, contact us at earningaiandfeedback@earningwai.com. You may also use an authorized agent where the law allows it. We may need to verify your identity before fulfilling a request. We will respond within the time required by applicable law.

California residents. You may have the right to know what personal information we collect, use, disclose, or sell; to request deletion or correction; to opt out of the sale or sharing of personal information; and not to be discriminated against for exercising these rights. We do not sell personal information. To exercise a California right, contact us at earningaiandfeedback@earningwai.com.

You can also opt out of marketing emails by using the unsubscribe link in the message or by contacting us. You can turn off push notifications in your device settings.

10. Children

EarningAI is intended for adults who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided information to us, contact earningaiandfeedback@earningwai.com and we will take appropriate steps to delete it and close the associated account. You can also report a child-safety concern to us at the same address.

11. International transfers

We may process and store information in the United States and other countries where we or our service providers operate. Those countries may have data protection laws that differ from your country. Where required, we use appropriate safeguards for international transfers, such as contractual protections with our service providers.

12. Third-party links and services

The Services may contain links to third-party websites, social platforms, payment providers, or other services. We do not control those services, and their privacy practices are governed by their own policies. Review their policies before providing information to them.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy here and update the effective date. If the changes are material, we may provide additional notice as required by law. Your continued use of the Services after the effective date means you accept the updated policy.

14. Contact us

If you have a privacy question or want to exercise a right, email us with “Privacy request” in the subject line. For account deletion, email us with “Delete my EarningAI account” in the subject line.